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Department of Tourism

Ascend to sky scrapping heights with Chandigarh University - Tourism

PEO, PSO & PO

B.Sc. Airlines & Airport Management

Program Education Objectives (PEOs):

PEO-1: Generating Professional for Industry: to play a significant role to generate proficient professionals for Airlines and Airport Sector with required Technical Skills to meet the demands at National and International level

PEO-2: Experiential Specialized Learning: to provide specialized knowledge and experience to make the student skilled Professional to pursue career in Aviation Industryat National and International level.

PEO-3: Technical Knowledge: to generate man power who are trained in both effective use of technology and in pedagogical terms in Airport Operations at National and International level.

PEO-4: Reservations & Innovation: to provide a solid foundation for Central Reservation System to meet the challenges for future innovations in Airlines Ticketing and Reservationby providing interdisciplinary and multi disciplinary learning environment.

PEO-5: Leadership Development: to provide leadership and lifelong learning qualities required for a successful professional careerin Aviation Industry.

Program Outcomes (POs)

PO 1: Application of Industry based knowledge: To apply knowledge of Aviation Industryto become competent Professional of Airlines and Airports.

PO 2: Decision making skills: To identifyand solve complex situation based problems in Aviation Industry at national and international level.

PO 3: Office Management: Tomanage Inventory, Ticketing, Reservations and PNR generation on Ticketing based software’s.

PO 4: Technical Knowledge: Toidentify, manage and operate flight safety and emergency equipment’s.

PO 5: Global Social Ethics: Tounderstand to apply contextual knowledge to assess societal, health, safety, and cultural/cross cultural practices relevant to the Aviation Industry.

PO 6: Industry based knowledge: Todemonstrate and brief the commuters about the safety regulations as per aviation regulatory authority.

PO 7: Risk Management: Toanalyze and manage the flight emergency situation as per the terrain.

PO 8: Communication Skills (Verbal & Written): Tocommunicate effectively through report writing,documentation and effective presentations.

PO 9: Team Work: Tofunction effectively as an individual, and as well as a member or leader in diverse teams, in multidisciplinary setting in Aviation Industry.

PO 10: Research Knowledge: Toconduct, analyze and research related to the field of Aviation.

PO 11: Quality Assurance: Toprovide a world class service at Airport, Airport Lounges and in-flight to the commuters.

PO 12: Employability Skills: Toenhance skills for future employability through activities such as seminar, industrial visit, internship, dissertation.

Program Specific Outcomes (PSOs)

PSO-1: Skilled Manpower: To become skilled professionalin Aviation to meet the need of industry at national and international level.

PSO-2: Trends Assessment: To identify the prevailing trends in Aviation Industry to meet with industry needs .

PSO-3: Technical Skills: To handle independently operate variousin-flight equipment’s such as PBE, Defibrillator,O2 bottle, BCF, Life jacket, FAP etc.


B.Sc. Travel & Tourism Management

Program Education Objectives (PEOs):

PEO-1: Generating Skilled Resource for Various Avenues in Tourism Sector: To play a significant role in generating expert work force for tourism industry at local, national and international level by providing skills in planning, packaging, and pricing based on market requirements etc.

PEO-2: Imbibing Competencies for Global Exposure: To expose students to competencies required in developed and developing countries in concerned areas along with all relevant issues.

PEO-3: Leadership Qualities and Discipline: To fortify skills in the field of research, leadership, entrepreneurship, travel agency management, event management and transportation management.

PEO-4: Technical Experiential Life Long Learning with Innovation and Creativity: To provide specialized technical training and exposure to make the student competent, professional at national and international level through experiential learning and imbibe the quality of innovation and creativity for life-long learning.

PEO-5: PEO5-Professional Ethics: To prepare student for industry / academia by getting them trained in all the aspects related to professional ethics.

Program Outcomes (POs)

PO 1: Global Work Environment: To assess the challenges and opportunities of working effectively with diverse people in a global environment.

PO 2: Technical Competencies: To attain the supervisory skills and technical competencies necessary to meet the needs of ever demanding Tourism sector at regional and national level

PO 3: Fundamental Knowledge: To identifies the diverse nature of tourism including cultural place, global/local perspectives, experience design and provision.

PO 4: Impact of Information Technology: To implement the knowledge of information technology and its implications for the advancement of tourism and travel operations globally.

PO 5: Emerging Trends: To understand the products and structure of the tourist industry and its contemporary business environment including the operation of the tourist market, current global tourism trends, issues and policies.

PO 6: Business Management Knowledge: To apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.

PO 7: Research Knowledge: To obtain the understanding of undertaking qualitative and quantitative research as major independent work for the purpose of market study, trend and growth analysis, projections etc.

PO 8: Communication: To communicate effectively through report writing, documentation and effective presentations

PO 9: Leadership Skills: To develop a range of leadership skills and abilities such as motivating others, leading changes, and resolving conflict.

PO 10: Tourism Linkages: To understand the inter componential relationships between the major components of tourism and allied sectors.

PO 11: Advance Employability Skills: To enhance skills for future employability through activities such as seminar, industrial visit, internship, dissertation.

PO 12: Professional Ethics: To develop critical thinking abilities and a foundation of ethical principles to work ethically and professionally with people of diverse backgrounds

Program Specific Outcomes (PSOs)

PSO-1: Trend Assessment: To assess and evaluate the emerging trends in tourism sector to cater the customer satisfactorily

PSO-2: Design: To design tourism products such as holiday packages, conferences, events etc as per market research and customer satisfaction.

PSO-3: Operations: To handle travel operations for transportation, accommodation, sightseeing, documentation, activities and amenities.


MBA- Tourism & Hospitality Management

Program Education Objectives (PEOs):

PEO-1: Opportunities For Employment in Various Avenues Covering Multidisciplinary Subjects : Covering customized subjects for heritage management, international geography, entrepreneurship, MICE, E-Tourism, sustainable tourism, travel operation, tour packaging, digital marketing, hospitality operations, prevention management, banquet and restaurant operations, research methodology etc.

PEO-2: Competencies : Enhancing efficiency skills from strategy planning and implementation, to research analysis and management of resources.

PEO-3: Leadership Qualities and Discipline : Preparing student for Confidently debate, research and synthesize theories while evaluating organizational learning.

PEO-4: Creativity, Innovation through Life Long Learning : Cultivating a professional management attitude by nurturing the creative development of innovative ideas and solutions and keep motivating for life-long learning.

PEO-5: Professional Ethics and Acumen : Analyzing multilateral and transnational organizations including an evaluation of their impacts involved in international tourism and hospitality management.

Program Outcomes (POs)

PO 1: Basis for academic and professional knowledge: To develop relevant business, tourism management and organization knowledge, both academic and professional, in line with industry standards.

PO 2: Impact of factors on Tourism & Hospitality Industry: To Investigate the impact of economic, socio-cultural and physical environments on tourism & hospitality Industry.

PO 3: Adaption to Diverse work environment: To Work professionally and learn to adapt diverse work environment in relation to tourism & hospitality industry.

PO 4: Understanding Strategic Environment and their impact on organization resources: To Develop understanding of an organization’s strategic environment, and their impact on inter-relationship between the organization’s resources and clients in the evolving global tourism environment.

PO 5: Enhancing Communication and Collaborative skills: To Apply expert communication and collaborative skills for better communication with varied range of stakeholders in tourism & hospitality industry.

PO 6: Develop Reflective Learning: To Develop commitment for continuous personal and professional development, independence and reflective learning.

PO 7: Understanding Global Trends and Strategies: To Analyze global trends in the tourism sector and acquiring the perspectives and strategies required to become ethical leaders of global tourism & hospitality organizations.

PO 8: Focus on Research Development: To Develop to create a strong research and experimental component focusing on the need and critical evaluation of tourism.

PO 9: Basis for Management and leadership: To Understand fundamental theories of management and leadership in the tourism and hospitality industry.

PO 10: Learn to make optimal Decisions: To Understand to find Structure problems, analyze and interpret information to make optimal decisions.

PO 11: Knowledge about dynamics of tourism industry: To comprehend the general as well as specific knowledge concerning the dynamics of global travel, tourism& hospitality industry components.

PO 12: Developing knowledge for doing research: To be able to understand the principles of doing research in management-related social sciences.

Program Specific Outcomes (PSOs)

PSO-1: Learn to Innovate and execution in different circumstances: Empowers students to demonstrate the ability to innovate, the ability to execute the most daunting of challenges in the most trying of circumstances.

PSO-2: Enhancing Professional skills: To be a professional person of enormous specialized essentials, subtle manner, Leadership Skills and a concern towards atmosphere/environment.

PSO-3: Understanding about global trends: To be able to understand the Global trends and emerging issues in the travel, tourism & hospitality sector.